We offer FREE Shipping and free returns to customers within the United States. Orders received by 1 pm (EST), Monday to Friday, will ship within 3-5 business days of purchase pending availability and credit card verification. Your order should arrive within 2-3 days after shipping. You will receive an email confirmation once your order has shipped with a link to track your order. You can also check the status of your order at any time by logging into your account.
Please Note: We will not be liable for delays in shipping caused by external causes (i.e. weather conditions, natural disasters, acts of terrorism, traffic accidents, etc.) For consumer protection, all orders are subject for review. On rare occasions, this may cause a slight delay in processing your order.
The following Petite Bootcuts require additional shipping time and are not available for Next Day Air Service:
Jennifer Petite Bootcut in Black and Navy
Kelly Petite Bootcut in Black and Navy
Nicole Petite Bootcut in Black and Navy
Please allow an additional 2-3 days for shipping. If you have any questions, please contact us.
RETURNS & EXCHANGES
We want our customers to be totally satisfied with each and every purchase. We gladly accept domestic returns and exchanges within 30 days of purchase and offer FREE Ground Return Shipping to make the process as quick and easy as possible.
- Merchandise must be unaltered, unwashed and be in new condition.
- Merchandise must have all tags and labels attached.
- Gift cards are not eligible for returns, exchanges, or cash value.
Simply use the free prepaid shipping label included with your order. Affix the label to your package and drop it off at the noted carrier. Refunds will be issued in the same form of payment originally used for purchase. Merchandise received after 30 days will only be accepted at our discretion for an online store credit or exchange only.
Please note the following:
- Final Sale items and all Warehouse Sale items are final sale and are not eligible for exchanges or refunds.
- We do not accept returns on products that were not purchased via this website.
If you have any questions or concerns, just contact us.