For Standard Shipping within the United States we ship via USPS and offer a flat rate fee of $6.99 and we offer Free Shipping on all orders of $99 or more. Rush orders are sent via UPS and prices are calculated based on weight and location. Unfortunately, at this time we are not able to ship internationally.
Orders received by 1pm (EST), Monday to Friday, will ship within 3-7 business days of purchase pending availability and credit card verification. Your order should arrive within 2-3 days after shipping. You will receive an email confirmation once your order has shipped with a link to track your order. You can also check the status of your order at any time by logging into your account.
Please Note: We will not be liable for delays in shipping caused by external causes (i.e. weather conditions, natural disasters, acts of terrorism, traffic accidents, etc.). For consumer protection, all orders are subject for review. On rare occasions, this may cause a slight delay in processing your order.
RETURNS & EXCHANGES
We want our customers to be totally satisfied with each and every purchase. We gladly accept domestic returns and exchanges within 30 days of purchase and offer FREE Ground Return Shipping to make the process as quick and easy as possible.
- Merchandise must be unaltered, unwashed, and be in new condition, with all tags and labels attached.
- Gift cards are not eligible for returns, exchanges, or cash value.
- If you return an item that you paid shipping for, you will NOT be refunded for the shipping fee.
- Certain items are eligible for exchanges or store credit only and are marked as such on the product page.
- Certain items are Final Sale and may not be returned or exchanged. They are marked as such on the product page.
- We do not accept returns on products that were not purchased via this website.
Simply use the free prepaid shipping label included with your order. Affix the label to your package and drop it off at the noted carrier. Refunds will be issued in the same form of payment originally used for purchase within 5 business days of receipt. Merchandise received after 30 days will only be accepted at our discretion for an online store credit or exchange only.
If within 7 calendar days of your order date, we permanently reduce the price of an item you purchased, we'll happily adjust the sale price for you. Please note that we can only make one price adjustment per item. The item must be in the same color and size, and in stock. Price adjustments are not eligible on special promotions, including codes or pricing changes that are percentages off (e.g., 25%, 40%, and 50% etc.) or dollars ($30, $50, etc.) off.
GIFT WITH PURCHASE
When returning an item that included a free gift, please be sure to include the free gift with the return or the refund amount will be adjusted to deduct the retail price of the free gift.
If you have any questions or concerns, just contact us.