FREQUENTLY ASKED QUESTIONS

If you need additional help, please contact us directly.

Sign up here to receive emails and be the first to hear the news about our latest styles, special events, private sales, and exclusive offers.

Do not wash or dry dark garments with white or light garments. To make color last longer, wash inside out with cold water and like colors. We recommend a hang dry or tumble dry low. Do not iron. For more of our tips and tricks, see our care guide.

Yes, we do! The size guide is intended to be a general guideline. If you are between sizes or need assistance selecting the proper sizes, please call one of our Fit Experts at (800) 540-6241 or email at customercare@beijaflorjeans.com.

For the most part, yes. Although our website may have a greater selection. There are also some products that are exclusive to our website.

Yes, we do! Gift Cards can be ordered here. They are sent via email to any individual with a valid email address. The recipient of a Gift Card will receive an email with a Gift Card code redeemable only on our website or in our flagship store in Greenville, SC.

We have been getting complaints from customers who have purchased on eBay (or other auction/websites) in regards to counterfeit products. To be sure that you're not buying a counterfeit product, we suggest you shop on our website or from one of our authorized retailers.

ORDERS & SHIPPING

For more information, please visit our Shipping & Returns page.

For Standard Shipping within the United States we ship via USPS, and offer Free Shipping on all orders of $125 or a flat rate fee of $6.99 on orders below $125. Rush orders are sent via UPS and prices are calculated based on weight and location. Click here for more information on Shipping & Returns.

Orders received by 1 pm (EST), Monday to Friday, will ship within 3-5 business days of purchase pending availability and credit card verification. Your order should arrive within 2-3 days after shipping. NOTE: For consumer protection, all orders are subject for review. On rare occasions, this may cause a slight delay in processing your order. For more information, please visit our Shipping & Returns page.

Yes. Your credit card will be charged when your order is placed.

Yes. We've taken several steps to ensure all information received from our online visitors is secure from unauthorized access and use. All transactions are completed on a secure server.

To cancel or change your order you must call Customer Care at (800) 540-6241 or email us at customercare@beijaflorjeans.com. This can only be done if you have not received shipping confirmation.

We accept Mastercard, Visa, Discover, American Express, Apple Pay, Amazon Pay, and Paypal.

Once an order has shipped, you will receive an email that will contain your tracking information. You can also track your order at any time by logging into your account.